Smart doorbell versus traditional videophone: benefits for installers
09 October 2025
Smart doorbell versus traditional videophone: benefits for installers
As an installer, you know that not all doorbell or intercom systems are the same. Customers are increasingly asking for smart solutions that not only offer comfort and safety, but are also easy to install and future-proof.
1 | Ease of installation: time is money
One of the biggest advantages of smart doorbells is the plug & play principle. Where traditional videophones often require extensive cabling and complex configurations, smart doorbells such as the Fasttel Wizard Prestige are quick to install and are immediately operational.
Fast installation: less time on-site means more projects per day.
Minimal configuration: pre-set or easily configured via the app.
Flexibility: suitable for both new builds and renovation projects, using existing cabling or fully wireless.
2 | Functionality: more than just talking and watching
Traditional videophones often only offer basic functionality: seeing who is at the door and speaking via the intercom. Smart doorbells add extra features to this:
Facial recognition: automatic access for trusted faces.
Mobile control: answer calls via smartphone, even when the customer is not at home.
Temporary access codes & QR codes: ideal for delivery services, cleaning services, or temporary guests.
For you as an installer, this means that you provide a system that offers added value for the customer and provides fewer return times.
3 | Future-proofing and integration
Smart doorbells are designed to integrate with other systems:
SIP compatibility: easily connect to existing VoIP systems.
Smart home integration: works seamlessly with smart home platforms such as KNX, Niko Home Control, Qbus, Teletask, or Control4.
Scalability: from a single doorbell to a complete network of outdoor and indoor stations.
Installers benefit from this future-proofing, as it makes subsequent upgrades and extensions easier without major adjustments
4 | Customer Satisfaction: Fewer Complaints, More Trust
A smart doorbell significantly increases end-user satisfaction:
Access to the system anytime, anywhere via the app or indoor station.
Clear notifications for visitors, package deliveries, and unauthorized access attempts.
High-end design that complements modern facades and homes.
Fewer complaints mean fewer service visits and a stronger reputation as an installer.
Conclusion
For installers looking to combine efficiency, quality, and satisfied customers, a smart doorbell offers clear advantages over a traditional video intercom:
Faster and simpler installation
Extensive features and smart control
Seamless integration with existing systems
Future-proof and scalable
High customer satisfaction through ease of use and design
Discover Fasttel smart doorbells
Ready to take your installations to the next level? Check out the Fasttel smart doorbells range and discover how you can offer your customers a solution that is technically strong and visually impressive.
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